Official Ways to Backup KakaoTalk Chat

Official Ways to Backup KakaoTalk Chat

You can also use the official method to fix this problem, here is the guidance.

Step 1: Open the KakaoTalk app on your device and go to More > Settings > Chats > Chat Backup.

Step 2: Select the option "Chat Backup" one more time.

Step 3: Set your password in order to encrypt your data. DO NOT forget your password or you will not be able to restore your data in case of an accidental loss of data.

Step 4: 4. The backup process takes a few minutes to complete. When the backup process is complete, make sure to note the expiry date of your backup data in the instructions.

Notes:


While the data backup, do not launch any other application on your device.


Time to complete the backup process depends on the size of your data.


You might have to pay for data charges in case you are connected to a 3G/LTE network.

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2.2 Official Ways to Restore KakaoTalk Chat History/Messages

KakaoTalk also provides its official method for this kind of problem, you can try to fix your problem with this guidance.

Step 1: Login to your KakaoTalk account and verify your number.

Note: You must login to your KakaoTalk account in order to restore your backup data, otherwise you will be considered as a new member and all your previous backup data will be removed.

Step 2: If the KakaoTalk cloud server has a backup of your chat messages history, you only need to enter your profile information to restore your data. Check the OS information and backup date of your data and then select "Restore".

Step 3: Enter your password that you set up during the encryption of your backup data.

Note: There is no other way to restore the backup chat history if you have forgotten your password. Make sure to write it down somewhere so you do not forget it.

Step 4: The restore process takes a few minutes to complete, wait until it's done.

When the restoring process is done, select the option "Get Started" and start chatting on KakaoTalk again.

Note:


1. While the data restore, do not launch any other application on your device.


2. Time to complete the restore process depends on the size of your data.


3. You might have to pay for data charges in case you are connected to a 3G/LTE network.